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Shipping Information

DLUX GLOBAL Ltd. collaborates with Swiss Post AG and Quickpac to provide reliable delivery options, ensuring that your purchases reach either your home or shop swiftly.

Delivery Costs:

  • PostPac Economy: CHF 5.60 (delivery within 2-3 business days)
  • PostPac Priority: CHF 7.90 (next business day delivery for orders placed before 18:00)
  • Free Shipping: Available for orders exceeding CHF 150.00. Shipping fees are detailed at the checkout.

Returns and Cancellations

You are entitled to a return privilege for the products you buy from us. If you wish to return items, please ensure they are in their original condition and packaging, and send them back within 14 days from the day of receipt. The postmark date will be used to verify if the return is within the allowed period.

Returns Process:

  • To facilitate your return, we offer a complimentary return voucher upon request.
  • You can request this voucher by contacting us at

Return Address:

Place de Cornavin 14,
1201 Geneva, Switzerland

For further details, please visit our website at or reach out via email at