Cookie Policy

Eye Designer Ltd., Place de Cornavin 16, 1201 Geneva, info@dluxpro.ch, www.dluxpro.ch (hereinafter referred to as dluxpro.ch) is the operator of the website www.dluxpro.ch and the services offered therein, and is thus responsible for the collection, processing, and use of personal information, and the compatibility of data processing with Swiss law.

Customer trust is important to us; for this reason, dluxpro.ch takes the issue of privacy very seriously and ensures appropriate security. Of course, dluxpro.ch respects the legal provisions of the Federal Act on Data Protection (DSG), the Ordinance to the Federal Act on Data Protection (VDSG), the Telecommunications Act (FMG), and other data protection regulations.

The following information highlights which personal data is collected by dluxpro.ch and for which purposes it is used:

1. Scope and Purpose of Collecting, Processing, and Use of Personal Information
The website of dluxpro.ch can be visited without providing personal information. dluxpro.ch only stores access data without personal reference, such as the name of the Internet Service Provider, the webpage from which dluxpro.ch is visited, the IP address, or the names of requested files. This data is evaluated exclusively for the purpose of improving the offer by dluxpro.ch and does not allow any inferences to be made about the visitor. Personal data is only collected by dluxpro.ch if the customer voluntarily submits this information within the context of ordering merchandise, when opening a customer account, or when registering to receive the newsletter from dluxpro.ch. A newsletter is only sent if expressly requested and can be unsubscribed from at any time.

The information provided by you is used for the fulfillment and processing of the order. For the purposes of contract fulfillment, dluxpro.ch forwards personal information to the company tasked with shipping, insofar as this is necessary for the delivery of the ordered merchandise. For the purposes of processing payments, dluxpro.ch forwards the necessary payment information to the credit institution tasked with processing the payment and, if necessary, to the payment service provider tasked by dluxpro.ch, and to the respective payment service provider selected in the order process.
When the contract has been fully processed, and the payment of the purchase price has been made in full, the personal data is then blocked against further use and deleted after the expiration of the statutory data retention period, insofar as no express consent has been submitted for the further use of the data.

2. Cookies
Cookies help in many ways to make the visit to the website of dluxpro.ch simpler, more convenient, and more worthwhile. Cookies are information files that the web browser stores automatically on the hard disk drive of the computer when dluxpro.ch is visited. Cookies neither damage the hard disk drive of the computer nor is the personal information of the user transmitted to dluxpro.ch by means of these cookies.
Cookies are used by dluxpro.ch, for example, to identify customers as registered users without them having to log in separately. The use of cookies does not result in dluxpro.ch receiving new personal information about the online visitors. Most Internet browsers accept cookies automatically. However, browsers can be configured to prevent cookies from being stored on the computer or to show a notification when a new cookie is received. Deactivating cookies may mean that some functions of the website of dluxpro.ch are no longer available for use.

3. Right to Information, Deletion, and Correction
Customers can demand, at any time, access to their personal information stored by dluxpro.ch. A formal request for data access should be made in writing, along with proof of identity. Furthermore, customer data can also be corrected or deleted at any time, provided that no statutory regulations governing a data retention period prevent this. This can be done by sending an appropriately formulated email to info@dluxpro.ch. It should be noted that, when information is deleted, the use of services provided by dluxpro.ch may either not be possible or not possible in full.

4. Data Security
dluxpro.ch utilizes appropriate technical and organizational security measures to protect personal information stored with dluxpro.ch against manipulation, partial or complete loss, and unauthorized access by third parties. The security measures of dluxpro.ch are continually improved and adapted in line with technological developments.

5. Web Analytics with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6. Integration of the Trusted Shops Trustbadge
Following an order, the Trusted Shops Trustbadge is incorporated into this webpage in order to display our Trusted Shops trustmark for buyers and the reviews eventually collected, as well as the Trusted Shops product offer.
This serves to safeguard our legitimate prevailing interests in an optimized marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred, and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.

7. Point of Contact
Should you have any questions regarding data protection on the website of dluxpro.ch, or for access to information, or for an application for the deletion of information, please contact us via email at info@dluxpro.ch.